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Privacy Policy

Effective date: November 11, 2025

Bowerbird LAB (referred to as “we”, “our”, or “us”) is an architecture and interior design practice based in Goa and registered as BOWERBIRD LAB LLP. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website (https://www.bowerbirdlab.com/) or contact us about our services.

1. Contact & Controller

Data Controller: Bowerbird LAB / BOWERBIRD LAB LLP

Registered / Operating address: TF -2, Spring Valley lane, Porvorim, Goa — 403521 (as listed on our Contact page).
Phone: +91-9699763979 · +91-7290842769
Email: bowerbirdlab@gmail.com

For any privacy questions, requests to exercise your rights, or complaints, please contact us at the email above. We will respond to verified requests promptly and in accordance with applicable law.

2. Scope & Applicability

This policy applies to:

  • Personal data you provide to us through our website, contact forms, email, phone, or in-person communications.
  • Personal data that we collect automatically when you visit our website (e.g., cookies and analytics).

It does not apply to information that has been de-identified or aggregated so that it cannot reasonably be used to identify you.

3. Types of Data We Collect

Personal data you provide directly:

  • Name, email address, phone number, postal address.
  • Project details, briefings, budgets, architectural measurements, images, or files you share for proposals or project work.
  • Billing details and payment information (processed through third-party payment providers when applicable).
  • Any messages or communications you send to us.

Automatically collected data:

  • Usage information (page views, referring URLs, device and browser information, IP address, timestamps).
  • Cookies, similar tracking technologies and analytics identifiers.

Special categories: We do not intentionally collect sensitive personal data (such as health data, race, religion, or biometric data). If you provide such information in communications or project materials, you should notify us — we will treat it carefully and only process it where legally permitted and necessary.

4. How We Use Your Data (Purposes)

We process personal data for the following purposes:

  • To communicate with you about inquiries, proposals, and projects.
  • To provide and deliver our services (architecture, interiors, site development, procurement support and project management).
  • To manage contracts and billing (including payments, invoices, and quotes).
  • To improve our website and services using analytics and performance data.
  • To comply with legal or regulatory obligations (e.g., taxes, corporate records).
  • To protect our legal rights and prevent fraud or misuse of our services.

Where required by law or by default practice, we will base processing on your consent, the performance of a contract (e.g., delivering a design service), or legitimate interests (e.g., website analytics, fraud prevention) — always balanced against your rights.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to provide a better browsing experience and to collect analytics. Cookies may be:

  • Essential cookies (required for website functionality).
  • Performance & analytics cookies (to understand how visitors use the site).
  • Functional cookies (to remember preferences).

You can control or block cookies through your browser settings. Blocking certain cookies may affect the site’s functionality.

6. Third-Party Services & Disclosures

We may share personal data with third parties to support our operations, including:

  • Hosting and infrastructure providers (website hosting, email services).
  • Analytics providers (e.g., Google Analytics or similar) for website performance.
  • Payment processors where applicable (when you pay for services or deposits).
  • Professional advisors (legal, accounting) where required to deliver or manage contracts.

We require service providers to implement appropriate security measures and to process data only under our instruction. We will not sell your personal data.

7. Cross-Border Transfers

Where service providers or subcontractors are located outside India, we may transfer or allow access to personal data across borders. When transfers occur, we will put in place appropriate safeguards required by applicable law (for example contractual safeguards or other lawful transfer mechanisms).

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations (for example, accounting/tax records or to resolve disputes). Retention periods vary by data type — for most client/project records we retain information for a minimum of 3–7 years after project completion unless you request deletion and there is no legal requirement to retain it.

9. Your Rights (Access, Correction, Erasure, Objection)

Depending on applicable law (including the Digital Personal Data Protection Act, 2023 of India where relevant), you may have rights to:

  • Access personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Erase or request restriction of processing in limited circumstances.
  • Object to certain processing (where processing is based on legitimate interests).
  • Lodge a grievance with our team — see the Contact section below — or with the applicable supervisory authority.

To exercise these rights, contact us at bowerbirdlab@gmail.com. We will verify requests and respond within the timeframes required by applicable law.

10. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, disclosure or destruction. Examples include access controls, encryption for data in transit, and regular security reviews. Despite these measures, no internet transmission or storage solution is completely secure; absolute security cannot be guaranteed.

11. Children

Our website is not intended for children under 18. We do not knowingly collect personal data from children. If you believe we have collected data relating to a child, contact us and we will take steps to delete it where appropriate and permitted by law.

12. Links to Other Sites

Our website may include links to third-party sites (social media, portfolio platforms). This policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will revise the “Effective date” at the top and may post a prominent notice on our website.

14. Contact & Grievance Redressal

If you have questions, requests or complaints about this Privacy Policy or our data practices, please contact:

Email: bowerbirdlab@gmail.com
Phone: +91-9699763979 / +91-7290842769
Postal address: TF -2, Spring Valley lane, Porvorim, Goa — 403521

We will investigate and respond to any privacy concerns promptly.

Last reviewed: November 11, 2025

This Privacy Policy was prepared after reviewing publicly available information on Bowerbird LAB’s website (https://www.bowerbirdlab.com/) and is intended to be a practical, legally informed template. It does not constitute legal advice. For binding compliance (especially regarding India’s DPDP Act and any future rules or notifications), consider obtaining independent legal counsel.